homede pot of crap

went to the homede pot tonight to get parts for the wack water heater and while we were there i found a new toy. whoppwhopp! 10 flat pencils with a special flat pencil pencil-sharpener all in a plastic container. the! coolest! pencils! ever!

oh, did i mention we were getting parts for the water heater. um-hum... still not working. cold! showers! my old man called & got the water heater company to send us the parts for free b/c the wack parts broke after we replaced them once already. so, he got the parts & this afternoon i read the instructions & held the light while he put the parts together. well, this one part didn't work. wack! we went to homede pot to get another, and of course, they didn't have the correct part. so, we bought a file to file down the wack part & try again. why did we select a file? well, it was no thanks to anyone at homede pot.

this was the worst customer service experience ever for homede pot & us. first we couldn't even find any helpers in their little orange aprons. we went to the service desk, and the «nice» young lady there paused her whatever long enough to grace us with her phone-calling expertise by which she located a helper to meet us in aisle 8. we proceeded to aisle 8 where our orange-aproned helper was helping another customer with a water heater question. mr orange-apron thought this was the customer for whom he was called to aisle 8. ::sigh:: but fine - help him, then help us. we got our turn & my old man was explaining to mr orange-apron what we needed, and i have never seen an orange-aproner less interested in a home maintenance issue. he looked like he was visualizing his annoyed place. his «suggestion» was that we contact the water heater company and have them send us more parts. uh? mr orange-apron's solution was that we don't purchase anything at his store or even actually repair our home in any way this evening - a repair that would quite obviously increase our comfort manyfold. what - do other people have 2 water heaters?

so, mr helpful's primo solution was that we contact the company for more parts. did he not realize it is after 5pm on a friday? did he not realize we are headed into a 3-day weekend?? we are to wait for our parts until like next wednesday??? get!serious! what did he do after making this suggestion? he walked away. .walked. .away.

never has an orange-aproned one been less helpful.

anyhootles, here's a shot of my new toy!